GET HELP

Know Your Rights

If you are currently without heat, please call 311 or download the web app to report the problem. NYC regulations require the following:

Year Round

Hot water must be available at a constant minimum temperature of 120 degrees.

Between October 1 and May 31 ("Heat Season")

Between the hours of 6:00 AM and 10:00 PM, if the outside temperature falls below 55 degrees, the inside temperature is required to be at least 68 degrees Fahrenheit; and,
Between the hours of 10:00pm and 6:00am, the inside temperature is required to be at least 62 degrees Fahrenheit

Learn more: Tenant Rights and Responsibilities, How To File a Housing Complaint

Need a sensor?

Heat Seek reserves the majority of our sensors for the advocacy organizations we partner with to run our winter program. Tenants participating in our heat season program receive a sensor through their advocacy organization, use it to collect data throughout the winter, and return the sensor to Heat Seek at the end of heat season. The best way to get a sensor is to reach out to local advocacy groups in your area and ask them to join Heat Seek as a partner organization. Click here to find your nearest group.

Purchase

Qualify

If you would like to purchase a sensor, please fill out our request form. We will be releasing sensors throughout the fall 2017, and will alert you when sensors become available to the general public.

Heat Seek also reserves a limited quantity of sensors to provide (free of charge) to tenants referred to us by local housing advocacy groups. If you qualify for free legal services in NYC, you may be eligible for a free sensor. Click qualify to find out.

Featured

FIND YOUR LANDLORD

Use the NYC Landlord Lookup to learn more about your apartment and landlord. Simply enter your address to access a compiled list of related information. If your address or landlord can’t be located, or if you live in NYCHA, try searching the address on JustFix.nyc’s Who Owns What tool.

FIND YOUR LOCAL COMMUNITY ORGANIZATION

Need to find a lawyer or community organizer in your area? Use the JustFix Tenant Assistance Directory to find yours! Our friends at JustFix, a non-profit in New York, have created this tool to find resources in your neighborhood.

FIND OUT IF YOUR BUILDING IS RENT STABILIZED

Follow a few easy steps to determine if your building is rent stabilized, and request your official rental history. Use AmIRentStabilized.com to find out.

More Organizations That Can Help

These organizations help tenants with a variety of housing issues, including inadequate heat. Many can also help you organize your building into a tenant association, file HP actions in housing court, or get involved in local organizing efforts around affordable housing.

All Boroughs

JustFix.nyc

CAAAV Organizing Asian Communities

Chhaya Community Development Corporation

NYC Community Boards

NYC City Council

Community Voices Heard

Mirabal Sisters Cultural & Community Center

The Legal Aid Society

Legal Services NYC

Urban Justice Center Community Development Project

Harlem Housing Development Unit (HDU) (Harlem Community Law Office of The Legal Aid Society)