Official: NYCHA needs better work-tracking system

Life got better Tuesday for the residents of the Farragut Houses in Brooklyn. They have been without heat since last week's snowstorm. The New York City HousingAuthority said that heat has been restored. But the Brooklyn borough president said NYCHA needs to update its methods.

This cold spell, the worst in decades, has been a challenge for the more than 3,400 people who call the Farragut Houses home.

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