Heat Seek is winding down operations effective November 30, 2024. Here are some important updates regarding Heat Seek's services:
No New Heat Seek Sensors: Heat Seek will no longer be providing new sensors or assisting with troubleshooting existing ones.
App and Data Access: The Heat Seek app will remain available until November 30, 2024. During this period, all users will have access to all their historical temperature data, which we encourage you to download as soon as possible. After November 30, 2024, the app will shut down, and all data will be permanently deleted. If you are a Heat Seek user, please download your data before November 30, 2024 to ensure you retain access to your data. This applies to both tenant and advocate accounts. We are committed to protecting your data and have implemented this approach to ensure that none of your personal information will ever be shared with third parties.
How to Download Your Data: To download your data, log in to your Heat Seek account here. Download your data by clicking the button(s) under “download report.” This will generate a PDF document that you should save to your computer. If you had a Heat Seek sensor for multiple years, you will need to download each report separately by clicking on each individual PDF for that year.
Dispose of Your Heat Seek Sensor: Please be aware that Heat Seek sensors are no longer transmitting data. We advise all tenants with Heat Seek sensors to dispose of them properly according to the City’s electronics disposal guidelines.
To learn more about how we arrived at this decision, click here.